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Ticketing system for HR & Workplace teams
Ticketing system for HR & Workplace teams
All Tickets
Ticket types chart
All Ticket Requests
Category
Urgency
Subject Line
Request/Question
Office Location (if applicable)
Status
Requested on
Requested by
Acknowledge
Updates to employee
Send Update
Close out
Internal Notes
1
Badges
High
Badge replacement
I lost my badge. Can I get a replacement?
Mountain View
Done
5/9/2023, 4:05 PM
Acknowledged
5/9: Ordered you a new badge. Should be ready tomorrow morning.
5/10: Your badge is ready for pick up. Come by my desk!
Send Update
Close out ticket
Open
2
Office Repairs / Installations
High
Broken toilet
The toilet in the men’s restroom is clogged/broken. It wasn’t me.
Mountain View
In progress
5/9/2023, 4:36 PM
Acknowledged
this is a test
Send Update
Close out ticket
Open
3
Snacks / Groceries
Low
Hot Cheetos request
Can you get some hot cheetos for the office?
Bellevue
Done
5/9/2023, 5:01 PM
Acknowledged
5/10: I placed an order for an ETA 5/11
Send Update
Close out ticket
Open
4
Office Supplies
Medium
Missing watering can
Hi, I can’t find the watering can for the plants. Can you order a new one?
San Francisco
Done
5/10/2023, 1:16 PM
Acknowledged
5/10: I will take some time today and look in our closet.
5/10: I also could not find the watering can. I placed a new order with an ETA of 5/15.
Send Update
Close out ticket
Open
5
Office Look Suggestion
Low
Office Plants
Can we order some nice office plants for our office?
New York
Not started
5/10/2023, 2:36 PM
Acknowledged
Send Update
Close out ticket
Open
6
Badges
High
Lost badge
Can I request a new badge?
San Francisco
Not started
5/10/2023, 2:36 PM
Acknowledged
Send Update
Close out ticket
Open
7
Badges
Medium
New Badge for building
I would like to access the building outside of business hours. Can I get a badge?
New York
In progress
7/12/2023, 8:10 AM
Acknowledged
Send Update
Close out ticket
Open
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