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How can we improve?
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How can we improve?

Hi! I’m
Brandy
⁠
, Owner of
Lustrous Lashes
⁠
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Thank you so much for taking the time to review us. I wanted to let you know how sorry we are that you went through that difficult experience.
We make it a point to be known for customer service, so this situation caught us a little off guard.
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Would you mind reaching out to me at
Brandy@email.com
⁠
with more details about the situation? Any more light you could shed on what happened would be much appreciated and would help me to find the right solution moving forward.
In the meantime, please enjoy a 10% discount by using the code PAMPER while we get everything sorted out.
In addition, we’ll be reaching out to you personally in the next 24 hours to touch bases. Again, we want to learn more about the situation and how we can make things right.
Thank you so much, and I look forward to speaking with you!
Gratefully yours,
⁠
Brandy
⁠
⁠
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