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Priority Levels
Define your priority levels and add the SLA violation threshold your team will tolerate.
Priority Levels
Level
Description
SLA Violation Threshold
Add priority to weekly status
Week to add
P0
Look at this NOW
0.00
Add
Feb 27, 2020
P1
Fix within 24 hours
0.25
Add
Feb 27, 2020
P2
Fix within a week
1.00
Add
Feb 27, 2020
P3
Fix within next sprint
5.00
Add
Feb 27, 2020
P4
Catchall
15.00
Add
Feb 27, 2020
There are no rows in this table
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